Customer Feedback for TORSH

Knowledge Base

  1. Uploading Videos 

    1. How do I upload videos to Talent from an iOS or Android device?
    2. How do I import videos captured with a flipcam to Talent?
    3. Why is my mobile upload stuck in pending?
    4. Why are my videos uploading in the incorrect orientation?
    5. Why is my video not uploading?
  2. Managing and Editing Videos 

    1. Can I create folders to sort uploaded videos?
    2. How do I add multi-word tags to my videos?
    3. How do I edit and delete notes on videos?
    4. Can I delete a video that I have uploaded to Talent?
    5. Can I download and save videos I've uploaded to Torsh TALENT for future reference?
  3. Recording Videos 

    1. What devices can I use to record video?
    2. How do I record video using an iOS or Android device?
    3. How much data do I need on my device to record videos for TALENT?
    4. How do I record using my desktop or laptop?
    5. I was recording video using the T Uploader app, but I received a phone call and lost the recording!
  4. Mobile App 

    1. How can I download the Torsh T Uploader app?
    2. What devices and operating systems are supported by the T Uploader App?
  5. Sharing Videos 

    1. How do I share someone else's video with a third person?
    2. I uploaded a video, but my instructor/coach/peer says they can't see it. What's going on?
    3. Why can't I share my video with my colleague?
  6. Reviewing Videos 

    1. How can I view feedback from a colleague?
    2. What do I do if I have questions about the feedback on my video?
  7. Admin and Coach 

    1. What is the difference between an Admin and a Coach?
    2. I can see that videos are being uploaded to my network, but I can't watch them. What's going on?
    3. What is the purpose of groups?
    4. What do I do if I've sent my staff the TALENT invitation email, but some people haven't yet activated their TALENT accounts?
  8. Swivl 

    1. Why are my videos not uploading even though my device and the Swivl appear to be working?
  9. Misc.  

    1. Why can't I find videos that I uploaded before April 2013?
    2. Is there a way we can save videos we upload to TALENT for future reference?
    3. Which web browser should I use when using TALENT?
    4. I can't see my share button/log in button/video page
    5. How long will I have access to my videos on TALENT?
  10. All articles 

    1. Can I create folders to sort uploaded videos?
    2. Why are my videos not uploading even though my device and the Swivl appear to be working?
    3. Why can't I find videos that I uploaded before April 2013?
    4. How can I download the Torsh T Uploader app?
    5. What is the difference between an Admin and a Coach?
    40 articles 

Feedback and Knowledge Base